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#Doable: How Sign Language Interpreters Restore Relationships With The Deaf Community

I was privileged enough to serve as a full-time conference interpreter at the 2013 RID Conference in Indianapolis, Indiana. I was, as always, thrilled to have the opportunity to work with incredible colleagues, meet new people, and reconnect with old friends. After nearly 25 years in the field of sign language interpreting it is like a delicious treat to revisit those with whom you have created history, and to re-imagine the future that could be.

One of the unique features of this conference was the Community Forum. While this forum may have been a difficult process for many of the participants, the critical take-away message that I found quite heartening was: “The Deaf Community wants you and misses you and wonders where things broke down.” The “you” in this observation is “sign language interpreters,” all interpreters.

The #Doable Challenge

The challenge extended by leaders of the Community Forum was to find actions that were “doable” in our quest to reunite the Deaf and interpreting communities. The challenge included using these actions as a jumping-off point from which to fortify these relationships and the profession that all of us have worked so hard to build. The Twitter hashtag used during the conference was #doable.

Finding #Doable Actions

There are four primary ways you can uncover #doable actions:

1. Look Inward

It is a harsh reality, but despite one’s best intentions, even the most vigilant interpreters (and I count myself among them) can engage in audism. This unwitting participation in what has become the most insidious type of oppression is hard to take once you realize you have, and may still be, engaged in it. Take a look at your own internal beliefs and practices. Are you doing something as “innocuous” as choosing the Deaf participant’s seat at an event at which you are providing interpreting services? Are you answering questions from a hearing participant that would be better answered by the Deaf participant?

Are you collaborating with the Deaf participant or dictating to them instead? Look for the opportunities to work as an ally and collaborator rather than persisting in maintaining a hierarchical relationship. 

2. Look Outward

What opportunities are there to create change in your immediate geographic area or community? How can you show your commitment to the field of sign language interpreting while simultaneously showing your gratitude for the Deaf Community and the career it allows you to have? What kinds of things can you do to outwardly express the richness that ASL and the Deaf Community have brought to your life?

3. Look Backward

Since the 2013 RID Conference was RID’s 50th year anniversary event, history was a critical component of celebrating what is still a relatively young field. I was inspired to see some of the original founders of RID at this convention and to feel their passion as they shared experiences from their journey over the last half-century. You can see some of it via the StreetLeverage social media coverage of the conference.

One of the things that struck me was the passion of those CODAs who spoke about their earliest experiences interpreting for their parents, and what the changes in the field of sign language interpreting (in which they must feel so much ownership) has meant to them and their families. I have so much respect for CODAs who never “leave” the Deaf Community and “go home.” The Deaf Community, for them, is home. Small wonder why they are so protective of it. There is so much value in learning from those who have come before you. Spend time with these members of your community. Ask them to share their experiences. Take advantage of the opportunity to learn from what they share: both the successes and trials.

4. Look Forward

One of the things that excites me more than anything else is student interpreters and recent interpreter program graduates. These folks are excited, energized, and ready to be the next communication bridges between the Deaf and hearing worlds. There is nothing more inspiring to me than watching a new sign language interpreter suddenly become a colleague. Get involved in the future of the interpreting field. Try to find ways to help impact the future of the field for the better. As shared in the StreetLeverage – Live 2013 | Atlanta I am change video and to quote an often used adage, “Be the change you would like to see in the world.” While learning from and valuing our past is important, not dwelling on it is also good advice.

Tammy Richards
Tammy Richards

Taking #Doable Action

There are so many things that we can choose to engage in to both support one another as colleagues and to support the Deaf Community as Allies. I couldn’t hope to list them all here, but I wanted to give you a short list of actions we can all take to begin to repair the seeming void that has fragmented our shared world:

1. Patronize Deaf Businesses/Service Providers

Support the folks who are in the Community that gives you business by giving some back to them! A few ways you can do this are to:

    • Encourage the use of CDIs
    • Patronize Deaf businesses where possible
    • Refer people seeking resources back to the Deaf Community

As Trudy Suggs suggests in her StreetLeverage – Live talk, Deaf Disempowerment and Today’s Interpreter, this reciprocity–choices to patronize deaf businesses–empowers the deaf community while fortifying the relationship between the two communities.

2. Get Involved in the Local Deaf Community

This can seem daunting in the age of fewer and fewer Deaf clubs, and fewer and fewer regular gatherings of Deaf people. However, there are always opportunities to volunteer at Deaf events like theatrical productions, residential school programs, Deaf group homes for the elderly, Deaf Sports teams, or other organizations that cater to whatever facet of Deaf society you might find compelling. Don’t let technology get in the way of real, 3-D interaction. Find a way to make it happen!!

3. Engage in Pro-Bono Work

This idea is often met with contention. Many sign language interpreters believe if they engage in pro-bono work that requesting entities will assume all interpreters will work “for free” and that ultimately doing such work will undermine the efficacy of such laws as the Americans with Disabilities Act. However, there are opportunities to donate your services to organizations that are well-deserving or otherwise not covered under the various accommodations laws we have in place. Think about things like Oxford House meetings (for recovering substance abusers), AA or NA meetings, religious services or events, non-profit events such as Race for the Cure (Breast Cancer). Find what speaks to you and donate a few hours of service. More on how pro bono work can enhance your work can be found in Brandon Arthur’s article, 5 Easy Career Enhancers for Sign Language Interpreters.

4. Define the Future

Be a resource not only to Deaf Community members who seek information, but also to those up-and-coming sign language interpreters who strive to do right by serving the Deaf Community and the field of interpreting admirably. Volunteer to speak at your local interpreter training program about a topic that you are passionate about. Host a Q&A of veteran interpreters, giving new interpreters opportunity to ask their burning questions. Host a Deaf Community Panel where Deaf panelists can speak about the qualities they look for when hiring an interpreter, as well as those qualities they don’t find so desirable. Mentor new interpreters whenever you can. The idea that mentoring someone new is somehow putting oneself out of a job is ludicrous. It is our responsibility as veteran interpreters to ensure that when we are gone, there are other incredible interpreters out there to take our places, as Brian Morrison so eloquently stated in his post, It Takes a Village to Raise a Sign Language Interpreter.

In order to preserve our legacy, we must leave positive impressions on the lives of the next generation.

5. Leave Your Ego at the Door

It is hard to receive criticism (constructive or otherwise), and it is even harder to do so without being defensive. Work on ways to accept such feedback without defending yourself. Kendra Keller’s article, Case Discussion: Sign Language Interpreters Contain Their Inner “What the …!!!?”, helps us consider ways to think about what is being expressed as a genuine gift and something that can be used to improve future interactions. Even if, after reflecting on a situation, you decide that you still disagree with the criticism, consider the perception of the person who gave you the feedback and realize that something in the setting compelled them to give you that feedback. Figure out if there is anything you can do to improve the situation for the next time.

6. Gratitude

Remember to express your gratitude.

I am so lucky. I fell into the field of interpreting by chance. I am grateful to have been accepted into an incredible new culture while learning a completely new language. Here it is, 25 years later, and I can’t begin to count the people, both Deaf and hearing, who have guided me on this path. In keeping with Brandon Arthur’s article, Sign Language Interpreters and the Karma of Gratitude, I offer my thanks to those who have shared in my journey.

To all of you who taught me: thank you. To all of you who helped me grow: thank you. For all the unique and incredible experiences: thank you! To all of you who will graciously teach me new things each day: thank you.

Let’s always remember where we came from, how we got to where we are today, and those who have shared in our journeys.

In Conclusion

This is our profession and, as such, we need to commit to being actively engaged in shaping the future in order to preserve a legacy of which we can be proud.  It starts by individually leaving positive impressions with every interaction. When I look back at the impressions I have left on my field and the Deaf Community, I want to see that in some way I have helped to improve the profession while empowering the community in which I work.  It isn’t money, status, or recognition that makes someone a good interpreter– it is integrity, respect for the language and culture, and a commitment to betterment of oneself while empowering the community.

Make these ideals your mission and become another ally in the quest to build sign language interpreter/Deaf Community relationships.

 

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The Value of Networking for the Developing Sign Language Interpreter

The Value of Networking for Sign Language InterpretersIn order for students to be successful sign-language interpreters, prior to graduating it is critical that they develop a relationship with both the Deaf and Hard of Hearing Community (DHHC) and current-working professionals within the DHHC.  This would include interpreters, educators and DHHC advocates. By fostering these relationships, students will create educational, professional and personal opportunities that would not be available to them outside of the classroom environment. Personally, I would not be as successful in my career had the DHHC and Interpreter Community not provided me guidance.  These communities did not seek me out to help; rather, I became involved in community-related endeavors and positioned myself to become a well-connected member.

Importance of the Deaf and Hard of Hearing Community

In order for sign language interpreters to be successful, a relationship with the DHHC is paramount, as suggested by Trudy Suggs in her post, A Deaf Perspective: Cultural Respect in Sign Language Interpreting .  An interpreter in California once stated, “If you call yourself an Interpreter and you have never had a deaf person in your home – shame on you!”  In order to be an effective interpreter, one must create a relationship with the community in which you will serve.  Through this relationship, doors are opened which provides for a greater understanding of the people and language epitomizing the culture.  As a participant in the community, interpreters are able to represent and interpret messages more accurately and equivalently.

It is important that interpreters understand their personal and professional roles within the DHHC.  Historical analysis of the role of the sign language interpreter is helpful in developing and understanding the role of today’s interpreter.  For the role has ranged from overzealous inclusion with the community, known as the “helper model,” to almost-complete detachment from the community, also known as the “conduit model.”  As the interpreting profession has evolved through its peeks and valleys, one sentiment has become absolute—relationships with the DHHC are essential and their importance should not be underestimated.

Socializing with Language Users is Essential

Unfortunately, the DHHC is often a stopping point for opportunistic students who simply wish to only learn American Sign Language.  After getting a basic understanding of the language, either by graduating from a program or earning an interpreter certification, opportunists leave with little to no continuing relationship with the DHHC.  I cannot stress the importance of undeviating involvement.  To learn American Sign Language well, interpreters must immerse and socialize with language users.  By starting networks early in ones career, it provides the perfect opportunity for interpreters to create life long friendships that will add richness to their personal journey into the Deaf world. This also creates a link for future professional opportunities. 

Relationships With Working Interpreters

Robert Kiyosaki, an American investor and author stated, “If you want to go somewhere, it is better to find someone who has already been there.” As a graduate, whether you feel completely confident and capable in your skill set, or you feel insecure about your abilities, actual work experiences are invaluable.  Work experiences are continually enhanced through professional relationships with interpreters of all facets. The interpreter profession is growing in popularity, constantly evolving as new research is being discovered, and flourishing with educational opportunities.  These changes have helped create a field of professionals with various skills, abilities, and knowledge, all of which have strengthened the profession.

By developing relationships with others in the field, the opportunities for professional development become endless and help to create a “career,” not simply a “job.”  These relationships create increased opportunities for jobs, provide teaming and mentorship possibilities, allow for professional dialoging and workshop attendance and allow interpreters to meet other professionals that will help advance their careers.

Networking Creates a Strong Community

Having a drive to connect with others, your roots will grow within the profession and you will want to become an interpreter who gives back to the profession by assisting upcoming interpreters in their career endeavors.  Networking aids in creating a strong community of reflective practitioners who work together to become highly qualified while preparing the next generation of interpreters.   This profession has been likened to working on an isolated island, but in my opinion, if that is true, the island I work on must be the most populated island in existence.

Relationships With Professionals Outside of the Deaf Community

Stacey Webb
Stacey Webb

Interpreters often operate as the middleman between the DHHC and Hearing Community.  Therefore, they have opportunities to educate both populations on the particulars of each community and its respective culture.  Further, these professionals are often responsible for the hiring and contracting of other interpreters.  Therefore, remember that anyone you meet has the opportunity to have a deaf client or host a public event that openly caters to the DHHC.  As interpreters, we have all been to public events that would have been enhanced had the venue or organizer provided an interpreter to cater to their DHH patrons.

By networking with other types of professionals, you have the opportunity to educate, which creates a platform for change in accessibility and equal access.  Several business professionals, educators and even government officials that I have communicated with were unaware of the particulars of the Americans with Disability Act and because of my background, I have been able to inform them on the needs for equal access.  It is often through edifying conversations that misconceptions are broken, innocent ignorant stereotypes are overcome and personal responsibilities are accepted.  It is important that you strive to be a resource and a liaison for your DHHC, thus aiding in your professional endeavors, while leaving a considerable and lasting impact on both the DHHC and interpreting profession.

Relationships Build Long-Term Success

Regardless of your years of experience, career satisfaction occurs through improved working relationships with peers, coworkers, students and customers. Sign language interpreters who immerse themselves into the field by staying visible to the people they come in contact with, while avoiding the traps of isolation, and clock watching have a fuller career.  Career expectations come in all shapes and sizes.  When expectations are realized through service as a friend, mentor, teacher, and advocate, you will make a difference for the people you meet along your professional journey.  Below are some tips for all interpreters on how to create and retain your networks.

Creating & Retaining Your Networks

  • Discover Deaf Events: Involve yourself in your local DHHC by actively participating in silent dinners, deaf professional happy hours and workshops particular to individuals who are deaf or hard of hearing. Attending these events will enable you to immerse yourself in the Deaf culture and will help you come in contact with future clients.
  • Remember Reciprocity: Unfortunately, there are often interpreting needs not covered by the Americans with Disabilities Act.  As an interpreter, you have spent time learning a language so you can help the DHHC and Hearing Communities interact with each other.  It is important to remember the needs of DHHC will also be supporting you financially.  Be willing to work pro bono when the appropriate time arises—for example, interpret weddings, funerals and baby showers as a way to give back to the community
  • Professional Development:  Attend workshops and conferences to expand your professional network. This will enable you to meet interpreters from all over the country and could potentially lead to new job opportunities.  When in attendance, dress professionally, and be willing to meet new people.  If you simply pair up with the one person you know at the event, you will be limiting your professional opportunities.
  • Professional Affiliations:  Join the Registry of Interpreters for the Deaf (RID) the National Association of the Deaf and local affiliate chapters of both organizations.  Further, if you have any specific interests in the field, join those organizations as well. Whether your interest lies with the Conference of Interpreter Trainers, the National Association of Black Interpreters, or the American Sign Language Teaching Association. You do not have to simply be a cardholder in the organizations. You can join a committee, task force or hold an officer position to become an active member and agent of change.  When you take on such roles, you will meet other stakeholders in the profession and form new relationships.
  • Stay Current:  Read current publications and journals that are well received by the interpreting profession.  RID publishes the Views quarterly and the Journal of Interpretation yearly. Gallaudet University Press also publications and resources relating to the most current research related to American Sign Language linguistics and education, as well as cultural studies of individuals who are Deaf and Hard of Hearing (DHH). Additionally, trending blogs and vlogs, bring attention to current topics and issues affecting the DHHC and interpreting profession. These mediums all you to participate in professional dialogues, allowing you to speak knowledgably, credibly and genuinely with your peers.
  • Community Involvement: Become involved in local organizations, such as your local Chamber of Commerce, Sertoma club or hiking group.  By expanding your network of personal contacts, you will also be expanding your network of potential professional contact and will be creating business opportunities for yourself, accessibility for the DHHC and ultimately helping to close gaps between the Deaf and Hearing worlds.
  • Create Opportunities: Do not wait for people to approach you and integrate themselves into your life.  Remember to be friendly, smile and be willing to create conversations with strangers.  Don’t just focus on yourself; ask others questions and learn about their lives and careers.  By helping others achieve their goals, they will often assist you on your journey as well.  Stay at the conference site hotel, arrive to events early, ask questions, share your passions and follow up.

Be Grateful

People live extremely busy lives.  Regardless of whom you meet be grateful for the person’s time.  When appropriate, shake hands, offer a hug and always follow up with a thank you card.  If someone donates their time to you and provides you with the opportunity to take them out for coffee or lunch, remember to always pay and articulate your gratitude.

How have your relationships and professional networks enriched your professional career and personal journey?